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- Knowledge of student barriers and current evidence-based solutions.
- Experience working with diverse individuals and groups.
- Strong interpersonal skills and effective problem-solving skills.
- Excellent customer service skills, including the ability to effectively follow up and follow through.
- Knowledge of and sensitivity to the needs of individuals from underserved populations.
- Demonstrated ability to communicate effectively, both orally and in writing, and work effectively with multi-cultural
populations that support diversity, cultural understanding, and inclusion.
- Demonstrated ability to prioritize and manage multiple tasks; work in a demanding; and adhere to required timelines meeting work priorities and objectives.
- Ability to use Office 365, Google Suite, and related applications.
- Demonstrated ability to work independently and in a team - Desire to learn and grow as a professional.
- Ability to track program outcomes, set measurable objectives, and work toward those targets.
- Willing to participate in every and/or weekend events.
- Demonstrated experience in higher education areas such as financial aid, academic/career coaching, or advising.
- Experience using tools such as EAB Navigate, PeopleSoft SIS, and Canvas.
Financial Aid Counseling:
- Provide one-on-one counseling to Pell Grant-eligible students regarding the financial aid application process--including FAFSA
completion, verification, and understanding award packages.
- Assist students in understanding Pell Grant eligibility requirements and how to maintain their aid.
- Work closely with admissions, records, business office, and academic departments to facilitate a seamless student experience.
Student Support and Retention:
- Monitor academic progress of Pell Grant recipients to ensure compliance with Satisfactory Academic Progress (SAP) standards.
- Develop and implement interventions for students at risk of losing financial aid eligibility due to academic or enrollment issues.
- Integrate into college early alert programs as a financial contact for flagged Pell students.
- Collaborate with academic advisors as well as student services and academic areas to support student success initiatives.
- Plan and/or participate in campus events such as orientation, open houses, and financial literacy workshops.
Financial Literacy Education:
- Conduct workshops and seminars on financial literacy topics such as budgeting, debt management, and responsible borrowing.
- Create and distribute educational materials to help students make informed financial decisions.
Outreach and Communication:
- Serve as the primary point of contact for Pell Grant-related inquiries from students, parents, and campus staff.
- Engage community partners/organizations to widen the reach of financial aid dissemination in the college's community.
- Proactively reach out to eligible students who have not applied for financial aid or are facing challenges in the process.
Compliance and Reporting:
- Comply with federal, state, and institutional regulations and policies.
- Maintain accurate records of student interactions, educational and outreach programs offered, as well as other assistance provided.
- Assist in preparing reports related to Pell Grant disbursement, usage, and student outcomes.
- Track College Pell Boost program budget and ensure appropriate recording of expenses.
- Set measurable objectives based on college needs and track progress throughout the year.
- Follow guidance and requirements as disseminated by the VCCS Program Coordinator.
$58,000
January 25, 2025 (Note: This is a three-year grant-funded position which will end on June 30, 2028.)
January 10, 2025
Apply online at: VCCS Jobs
Or
Forward a completed state application, resume and cover letter to:
Human Resources Office
New River Community College
5251 College Drive
Dublin, VA 24084
(540) 674-3635
(540) 674-3651 Fax
(540) 674-3619 TDD
(866) 462-6722 Toll-Free
e-mail: hrinformation@nr.edu
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